Gulf Coast Books presents …Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know ISBN:188516730X Author:Gitomer, Jeffery Publisher:Bard Press Release Date:1998-06-12 Seller Category:– Qty Available:6 Condition:Used: Good Sku: 188516730X-3-22351950Notes: Don’t forget to check out other great deals in our eBay Store!!